TRADING TERMS & CONDITIONS

Definitions:

Buyer means the individual or organisation that buys or agrees to buy goods from the seller. Contract means the contract between the Seller and the Buyers for the sale of the purchase of Goods incorporating these terms & conditions.

Goods means the purchase items that the Buyer agrees to buy from the Seller:

Vaper SA / PO BOX 44 /BLACKHEATH / WESTERN CAPE / 7580

Buyer means the client who places an order via the website, text message, telephone call or any other means. Terms and Conditions mean the terms and condition of the sale set out in this agreement and any special terms and conditions agreed in writing by the seller.

CONDITIONS:

These Trading Terms & Conditions will apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer. Acceptance of Goods (by Delivery) shall be deemed conclusive evidence of the Buyer’s acceptance of these Trading Terms and Conditions. Any variation of these Trading Terms and Conditions shall be inapplicable unless agreed to, in writing by the Seller. Any complaints may be emailed to Vaper SA (info@vapersa.co.za)

ORDERING

All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Trading Terms and Conditions and are subject to acceptance by the Seller. When ordered Goods are not available, the Buyer shall be notified and given the option to either wait or replace the item with items of similar value to receive a refund.

GUARANTEE / RETURN POLICY

Vaper SA offers a 30-day guarantee on all guaranteed items purchased except for e-liquids.

Guaranteed items are batteries, chargers and atomizers.

The 30-day guarantee starts from the date of purchase.

Faulty or damaged items will be exchanged with new, similar items.

Faulty or damaged items must be returned to Vaper SA within the 30-day period via Standard Postal Service with tracking number, and the tracking number must be emailed to us within the 30-day period.

Replacement parts will be sent to the client via Standard Postal Service.

Vaper SA does not accept telephonic calls or emails as proof that items are faulty.

Vaper SA does not accept any returns on e-Liquids.

Vaper SA will not replace items that have already been replaced within the 30-day period.

When items are replaced, the replacement parts do not carry a new 30-day guarantee, the 30-day guarantee is still applicable from the original date of purchase.

Vaper SA does not offer any guarantee on any Cartomizer/ Disposable Atomizer /Clearomizer.

Vaper SA does not offer refunds under any circumstances.

Vaper SA DOES NOT offer a “use & test” guarantee, if a client buys a product and is not happy with the performance, it CANNOT be returned, purchased items (excluding atomizer /clearomizer / coils / e-liquids) can only be returned if the items are faulty and faulty items will be replaced with the same item (if returned in the guarantee period).

AGE OF CONSENT:

Any item for sale on Vaper SA may only be purchased by persons older than 18 years or older. The Buyer will be asked when placing the order to declare that they are of the legal age to purchase the goods. The Seller shall be entitled to cancel the order, without prior notice, should the Seller discover the Buyer is not legally entitled to order the Goods.

PRICE & PAYMENT:

The pricing of the Goods are the prices displayed or stipulated on the Website. The prices are inclusive of VAT – (Value Added Tax). The prices exclude delivery costs. The full order amount needs to be paid before goods will be dispatched. EFT payments must reflect in the bank statements of Vaper SA before the ordered goods will be dispatched.

DELIVERY:

The Seller shall use its reasonable endeavours to meet any date agreed for Delivery. The Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any delivery date. Sent parcels are not insured and it is up the Buyer to carry out insurance costs, should the Buyer wish to insure parcels. The option for insurance will be given on before final checkout in the ordering process. Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

RIGHTS OF THE SELLER:

The Seller reserves the right to update pricing on the Website without prior notice. The Seller reserves the right to withdraw any Goods from the Website at any time.

LIMITATION OF LIABILITY:

The Seller shall under no circumstances be liable for any direct, indirect, incidental or consequential loss or damage whatsoever.

FORCE MAJEURE:

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its control, including but not limited to Acts of God, Strikes, Accidents, War, Communications Failure, Telecommunications or Computer Systems Failures. The Seller shall be entitled to a reasonable extension of its obligations.

CHANGES TO TRADING TERMS AND CONDITIONS:

The Seller shall be entitled to change or alter the Trading Terms & Conditions at any time.

 

 

PERSONAL INFORMATION

In order to respond to your questions, meet your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond your requests, or contact you via e-mail or telephone to inform you of new products, services or promotions we may offer. We will not provide this information to a third party without your permission, except as necessary to process your order, fulfil your requests or manage interactive customer programs or if we are required by law to do so or if you violate our Terms of Service. No information may be submitted to Vaper SA by persons under the age of 18 years old.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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